Ways to pay your rent
There are many ways to pay your rent . . .
Pay on-line: click here and using your AllPay rent payment card you can pay your rent over the internet. Payments will be credited to your account within three working days.
Don’t have an AllPay rent payment card? Request one now
Pay by Direct Debit: contact us on 01282 873 737 and we’ll send you a simple form for you to complete and be returned to us in the pre paid envelope provided..
This is the method preferred by Housing Pendle as it’s the easiest, most convenient and cost effective way of paying your rent. In fact, if you choose to use Direct Debit, we’ll enter your name into a quarterly prize draw and you could win £25 vouchers to be used in local stores.
Pay by phone:
Call 0844 557 8321 (if you have an AllPay rent payment card)
or 01282 873 737 (to make a payment and request an AllPay rent payment card)
Pay by text:
Pay your rent using your mobile. This service is available 24 hours a day, seven days a week.
Firstly you will need to register online, to do so go to https://www.allpayments.net/textpay and follow the simple instructions. Please use the payment code rent when asked for the text code. After completing the registration process you will then be assigned a text password which relates to the debit or credit card that you have registered for payments.
Once registered you can make text payments: e.g. Pay rent £XX.XX 1234.
Pay is always entered first, then the payment code (rent), then the amount you wish to pay followed by your text password. Finally send the text to 81025.
Within 3 minutes you will receive a text message indicating whether or not the payment has been made successfully.
Pay by Cash or Card: at the Borough of Pendle's offices in Nelson, Colne, Barnoldswick, Brierfield, and Earby.
Pay at PayPoint: watch out for the yellow Paypoint sign at your local shop, petrol station or newsagents using your AllPay rent payment card.
It's a free, convenient and private service - shop staff won't see details of your rent account. Please keep your receipt. Find your nearest paypoint (via external site).
Pay at the Post Office: using your AllPay rent payment card.
Pay by cash, card or cheque. It's a free service. Find your nearest post office (via external site)
Pay by Post: send a cheque to: Rent Income Team, Housing Pendle, Town Hall Building, Albert Road, Colne, BB8 0AQ.
Please put your address and rent account reference number on the back of the cheque.
But please DON’T send cash through the post!
We are here to help:
Paying your rent is one of the most important things you have to do as our tenant. You must pay your rent in full and on time. We do appreciate that problems arise sometime which may make it difficult for your to maintain regular rent payments. We are here to help - if you think you are going to have a problem paying your rent - please don't ignore it, call us immediately on 01282 873737 or email us as we will reply as soon as possible.
If you are on a low income, we may be able to help you access Housing Benefit and/or other benefits that will help you with your responsibility to pay your rent.
