Contact us
" Please note, all calls to Central Control are recorded for monitoring and training purposes. "
Welcome to Housing Pendle – it’s easy to get in touch with us!
Phone: 01282 873700 
Main Office: Town Hall Building, Albert Road, Colne,
Lancashire. BB8 0AQ
For a map and directions on how to find us - click here
If you’d like to tell us about something we’ve done well or something we could have done better, e-mail us here.
For information on how to make a complaint, comment or compliments - click here
Opening Hours
Our offices are open from 08:00am-5:00pm, Monday,to Friday.
Please note, all calls to Central Control are recorded for monitoring and training purposes.
For out of hours emergencies please contact us on :
Tel: 01282 612513
To report a repair:
Freephone: 0800 234 6699
E-mail: repairs@housingpendle.co.uk
Housing Management Team
Tel: 01282 873 700
E-mail: estate.management@housingpendle.co.uk
Customer Involvement Team
Tel: 01282 873787
E-mail: customer.involvement@housingpendle.co.uk
Rents Team
Tel: 01282 873737
E-mail: rents@housingpendle.co.uk
Supported Housing Team
Tel: 01282 873767
E-mail: supported.housing@housingpendle.co.uk
Contact Us Form - click here for a form to give us your feedback or tell us about any problems you have with our service
Typetalk friendly
To help our tenants who use the telephone relay service for people who are deaf, hard of hearing or speech impaired, we use the BT RNID Typetalk service. Just dial 18001 before any of our phone numbers. A Typetalk operator will relay your typed conversation to a member of staff.
To contact HP using Typetalk:
Dial: 18001 01282 873700
In writing:
Housing Pendle, Town Hall Building, Albert Road, Colne, Lancashire BB8 0AQ
You can expect an acknowledgement to your letter or email within 2 working days (or receive an out of office message if the person you have emailed is out of the office for a day or more); and a full reply within 10 working days.
In person at your nearest Housing Office:
Housing Pendle holds a number of surgeries across the borough
Hodge House Estate Office (Click the office name for a location map)
Off Regent Street, NELSON, Lancashire, BB9 8LJ
Tel: 01282 873749/873748 for Mark Bottomley
Tel: 01282 873750/873751 Christine Wood
Open Monday, Wednesday and Friday form 2-3pm
After 10am please call HP's main number: 01282 873700
North Valley Community Centre, Birtwistle Avenue, COLNE, Lancashire, BB8 9ET
Tel: 01282 873747/873757 for David Traynor or Sandra Proctor
Open Monday, Wednesday and Friday from 2-3pm
After 10am please call HP's main number: 01282 873700
Interpretation Services
Housing Pendle work with Language Line to provide a translation service for a wide range of international languages. Please request this service when phoning us and we will connect you to an interpreter.
Information in other formats
